Effective Date: 06-02-2025
SivCoins ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use the SivCoins platform (the "Platform"). By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or communicate with us. The types of personal information we may collect include: Account Information: Name, email address, phone number, and other registration details. Transaction Information: Details of purchases, sales, transfers, and other transactions you conduct on the Platform. Payment Information: Payment methods, such as credit card details or cryptocurrency addresses, used for transactions. Log Data: Information about how you access and use the Platform, including your IP address, device type, browser type, and other technical information. Security Information: Any information necessary to verify your identity or to help prevent fraudulent activities.

2. How We Use Your Information

We use your personal information for the following purposes: Account Management: To create, maintain, and secure your account on the Platform. Transaction Processing: To facilitate the purchase and sale of tokens, and process payments. Customer Support: To respond to your inquiries and provide assistance. Platform Improvement: To improve and personalize your experience with the Platform, including adding new features and services. Marketing and Communication: To send promotional content, newsletters, or updates related to the Platform (you may opt-out of marketing communications at any time). Legal Compliance: To comply with applicable laws, regulations, and legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) requirements.

3. How We Share Your Information

We may share your personal information in the following circumstances: With Service Providers: We may share your data with third-party service providers who assist in running our business, including payment processors, hosting services, and analytics providers. With Legal Authorities: We may disclose your information if required by law, regulation, legal process, or governmental request. Business Transfers: In the event of a merger, acquisition, or sale of the company or its assets, your personal information may be transferred to the acquiring party. We do not sell, rent, or lease your personal information to third parties.

4. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on SivCoins. Cookies are small data files placed on your device that allow us to recognize you, remember your preferences, and track usage patterns. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use some features of the Platform.

6. Your Data Rights

Depending on your jurisdiction, you may have the right to: Access: Request a copy of the personal information we hold about you. Correction: Request correction of any inaccurate or incomplete information. Deletion: Request the deletion of your personal information, subject to certain legal restrictions. Restriction: Request the restriction of processing your personal information under certain conditions. Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly. To exercise any of these rights, please contact us at [contact email].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you close your account, we will retain certain information for legal, regulatory, and recordkeeping purposes.

8. International Data Transfers

If you are accessing SivCoins from outside of [Country], please be aware that your information may be transferred to, stored, and processed in [Country], where our servers and databases are located. By using the Platform, you consent to the transfer of your information to a country that may have different data protection laws than your country of residence.

9. Children’s Privacy

SivCoins does not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on the Platform and updating the "Effective Date" at the top of the policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: SivCoins Email: info@sivcoins.com